Frequently Asked Questions

Made by and for CPTSD survivors in therapy, ProcessIt provides support for the 168 hours between your therapy appointments. Unlike generic mental health apps that focus on general anxiety or depression, we address the specific challenges of emotional flashbacks between sessions and post-therapy destabilization. We provide trauma-informed support to help you process flashbacks in real-time, recognize what's triggering you, and regulate your nervous system—all designed to complement professional therapy.

No, ProcessIt is not a replacement for professional therapy. We're designed as a supplemental tool to therapy that can-

• Support your therapy: Use insights from ProcessIt to prepare for therapy sessions and access supplemental support between appointments
• Bridge gaps in care: Provide supplemental support when you can't access therapy or between sessions
• Support the majority of complex trauma survivors who don't have access to trauma-informed resources

Think of us as support for when therapy isn't available—helping you process flashbacks between sessions, track what to tell your therapist, and interrupt triggers when they happen.

We always encourage users to seek professional mental health care when possible. ProcessIt is designed to supplement and support your therapy journey, not replace professional treatment.

Process is not equipped for crisis intervention. If you're experiencing thoughts of self-harm or suicide, please reach out for immediate help:

• Emergency Services: 911
• National Suicide Prevention Lifeline: 988
• Crisis Text Line: Text HOME to 741741
• Your local emergency room or crisis center

Our AI can recognize crisis language and will provide these resources, but we cannot replace emergency mental health services. Your safety is the top priority.

ProcessIt provides trauma-informed support through a mobile app. Here's how it works:

• Start a conversation: Share what you're experiencing through text or voice input (speak your messages)
• Get support: Receive trauma-informed understanding and compassionate responses
• Build awareness: Learn about your patterns, triggers, and responses over time
• Continue learning: Use insights to enhance your understanding and personal growth

Our AI is specifically designed to support people with complex trauma by:

• Trauma-informed frameworks: Built using trauma-informed principles and developed through lived experience and research—including insights learned from our own experiences as CPTSD survivors in therapy.
• Safety-first approach: Always prioritizing your sense of safety before moving into deeper support.
• Complex trauma understanding: Recognizing the unique challenges of complex trauma and providing support in a way that feels safe and supportive.

through my conversations with my trauma-informed support companion and the dedicated insights tab, processit helps me figure out what sets me off and understand my patterns:

• trigger themes: recognizing what situations activate my trauma responses
• core beliefs: identifying underlying beliefs that influence my responses
• trauma responses: understanding my fight/flight/freeze/fawn patterns
• personalized insights: observations about what triggers my flashbacks and when they happen
• growth tracking: monitoring my progress over time
• reflection prompts: questions to deepen my self-awareness
• healing practices: personalized recommendations based on my patterns

the goal is to help me recognize when I'm in a flashback, understand what triggers my freeze response, and know what to tell my therapist about what happened between sessions.

processit offers a simple, transparent pricing model:

• 7-day free trial with full access to all features
• $11.99/month after the trial period
• cancel anytime through my apple ID settings
• no hidden fees or tiered pricing

all features are included in my subscription:

• trauma-informed support companion (text and voice input)
• daily healing tracker with 6 healing actions
• nervous system regulation exercises
• pattern recognition and insights
• cloud sync and offline support
• daily reminders
• crisis resources

we're committed to keeping processit affordable as a supplemental tool to therapy, helping bridge gaps in care between professional sessions.

Process is built by CPTSD survivors who know what it's like between therapy sessions, grounded in our own lived experience of complex trauma. We both worked in tech until we realized that supporting others who need help between therapy appointments is our true calling and passion. Our work is guided by advisors from the trauma therapy community, ensuring that everything we build is rooted in empathy, understanding, and real-world expertise.

Process is now available! You can sign up directly to get support for when therapy isn't available.

Getting started is simple:

• Download: Get ProcessIt from the iOS App Store
• Start your trial: Begin with a 7-day free trial with full access to all features
• Connect with support: Use voice input or text to share what you're experiencing with your trauma-informed support companion
• Track what happened between sessions: Use the daily tracker and regulation tools to know what to tell your therapist
• Build insights: Receive personalized insights about your patterns, triggers, and trauma responses